Rent 805 sets the standard for exceptional resident experiences through thoughtful initiatives that enhance every aspect of their tenants' lives. Before move-in, they provide helpful moving hacks and gifts to ease the transition. Their "First of the Month Club" incentivizes prompt rent payment with exciting prizes, fostering a strong sense of community. The innovative birthday box celebration, quarterly thank-you gestures, and partnering with local stores to offer fitness incentives further enrich the resident experience. These efforts have resulted in healthier annual rent increases, minimal property damage upon move-out, and even tenants transitioning to become property owners. By prioritizing residents' well-being and happiness, Rent 805 demonstrates how property management companies can truly make a positive difference.
Ferguson Property Management has distinguished itself as a finalist by continuously improving the resident experience. They exemplify their commitment through quick and efficient responses to maintenance requests, providing tenants with a hassle-free experience. Utilizing the Rent Manager Tenant Portal and texting system ensures effective communication and prompt resolutions. Offering multiple payment methods and a conveniently located office with treats for tenants fosters a positive relationship. Personally engaging with tenants during lease signing and providing essential move-in information exemplifies their dedication to smooth renting experiences. Ferguson Property Management's emphasis on continuous improvement ensures they remain the preferred choice in a competitive property management landscape.
American Leasing and Management is a finalist for its dedication to enhancing the resident experience. They have implemented a Resident Benefits Package that offers additional value to tenants and a tenant home buying program that rewards long-term tenants with closing cost assistance if they choose to become homeowners. By providing personalized move-in assistance, security deposit programs, and easy communication channels, they create a welcoming community. Their focus on regular communication and resident feedback has led to increased satisfaction, higher retention rates, and reduced turnovers. American Leasing and Management's commitment to enriching residents' lives makes them a leader in the industry.
Evolve Property Group stands as a finalist for its commitment to improving the resident experience. They have introduced a Resident Benefit Package, holiday drawings, quarterly contests, and a commission reward on property purchases to enhance the resident journey. Through personalized move-in gifts and follow-ups, they create a sense of care and community. Evolve Property Group's success is evident through their low vacancy and collection rates, along with positive feedback from residents. With a customer-centric approach and a focus on meaningful communication, they have become leaders in providing outstanding resident experiences in the property management industry.
This award recognizes the property management company that has demonstrated excellence and innovation in creating a winning experience for its client investors.
The criteria that will be used to judge applicants are as follows:
Evidence of commitment to investor satisfaction and value creation.
This award recognizes the property management company that has excelled in creating a winning experience for residents.
This award recognizes the property management company that has excelled in creating a winning experience for residents.
