8 Best Property Management Podcasts

Explore top property management podcasts. Elevate your management skills and discover expert insights and tips while listening to these 8 industry podcasts.

What are the Benefits of a Resident Benefits Package for Owners and Investors?

Discover how a Resident Benefits Package can transform your property investment strategy. Learn the key advantages for owners and investors.

Tenant Turnover: How to Calculate and Tips to Reduce [Free Checklist]

Discover what tenant turnover is, how to calculate it, and actionable tips to reduce it. Dive into our free checklist to streamline your property management.

15 Strategies to Improve Tenant Retention

Get details to answer “what is tenant retention” and uncover 15 strategic ways to boost it. Dive into impactful strategies that prioritize resident experience.

Optimizing the Resident Experience: 20 Top Experts Weigh In

Explore expert insights on enhancing resident experience in property management. Hear from the pros on strategies, innovations, and the future of the industry.

Why Pest Control is Important for Property Management

Discover why pest control is important in property management. Learn about the risks pests pose and how to effectively control them in our comprehensive guide.

How to Optimize Your Tenant Move-in Checklist

A tenant move-in checklist is the foundation of a superb resident experience. We talk to an expert about the best ways to optimize your checklist.

Why is Resident Experience Important?

Resident experience is the new barometer of success in professional property management. Hear from the experts why it can be such a game-changer.

9 Ways to Improve Your Resident Experience

Resident experience can make all the difference in profitability, resident retention, and more. Here are 9 top strategies to improve your resident experience.

Mastering Lease Management for Your Property Management Company

Hear from three industry experts about their insights and best practices in lease management for single-family residential property managers.

How to Get Property Management Leads and Clients

Hear from a growth expert on the best strategies for getting new property management leads and clients for your property management business.

10 Best Property Management Accounting Software in 2023

We’re reviewing the 10 best property management accounting software products. Plus, hear from an expert about how to set up your property management accounting.

Pet Policy For Renters: Best Practices for Property Managers

A step-by-step expert’s guide for property managers on how to build a pet policy for renters that’s safe, welcoming, and profitable.

How to Reduce HVAC Maintenance Costs [Data Study]

Learn how much property managers reduced HVAC maintenance costs with Second Nature’s filter delivery service as part of a Resident Benefits Package.

What is an Investor Benefits Package (IBP) & How Does it Drive Revenue?

Learn about the investor benefits package, a property management innovation driving value and quality for property investors, PMCs, and residents.

How to Create Self-Service Tenant Onboarding Workflows

Explore the best tips and tools for automating and building self-service tenant onboarding workflows with property management leader Wolfgang Croskey.

The State of Resident Experience Management Report (2023)

Get a deep dive with expert insights into the state of resident experience for single-family property management companies and how to set yours apart.

How Property Managers Can Automate Rent Collection

Learn about the best ways to automate rent collection, incentivize on-time payments from your residents, and set yourself ahead of the competition.

Benefits of Outsourcing Property Management Services

Learn more about the best property management outsourcing services and how an innovative approach can save on costs and boost resident experiences.

How to Structure a Property Management Company

Kelli Segretto breaks down how to build an optimized property management org chart, structure your PMC for impact, and align employee roles for growth.

Property Management Referral Program: How to Create, Promote and Track Success

Demystifying the property management referral program with an expert in business growth strategy. Hint: it’s all about relationships.

Best Single-Family Property Management Software for Modern PMs

Two experts share the 10 best property management software for single-family homes. Streamline operations, select a vendor, integrate it with your tech stack.

How to Value a Property Management Company

Get expert advice on how to value a property management company, including how to buy a PMC, sell a PMC, or increase your PMC’s value

How to Create a Property Management Business Plan [Free Template]

Learn how to create a property management business plan that drives results, clarifies your target market, differentiates your PMC, and leads to growth.

A.I. Property Management: How Artificial Intelligence Can Transform Your PM Business

Learn about AI property management from an expert using the best tools available. What AI can and can’t do, and how to use AI to transform property management.

Resident Experience Management: How to Get Started

Learn how leading property management companies are innovating resident experience management.

Property Management FAQs about Resident Retention

Get answers to commonly-asked questions about resident retention. Find out why property managers need to pay attention to resident retention, how it can impact profitability. Plus learn what works and what doesn’t work when it comes to improving resident retention.

Property Management FAQs about Resident Experience

Get answers to commonly-asked questions about resident experience. Find out why property managers should focus on improving the resident experience, what works and what doesn’t work.

FAQs on Insurance for Property Managers

Find out why property managers need insurance, the types of insurance that a property manager needs and what you need to consider when purchasing insurance.

How Property Managers Can Address An Evolving Industry

How can PMs thrive in an industry where the core competencies are being commoditized by emerging technologies?

FAQs on Property Management Profitability

Learn strategies to boost your property management profitability. We sought insights on increasing PMC profits from Daniel Craig, CEO of ProfitCoach.

11 Property Management KPIs Property Managers Should Set and Track

Increase profitability with these top 11 KPIs for property managers. We have two industry experts weigh in and give their advice for driving greater value.

FAQs about Property Management Fees

Learn how to structure property management fees, what to include, how to create value for tenants and foster a positive tenant experience.

15 Strategies to Grow Your Property Management Business

Get our top 15 property management strategies that leaders in the industry are using to grow their profits and support their teams.

Property Maintenance: A Guide For Property Managers

Property management maintenance is one of the most important parts of property management and can make or break the resident experience.

Four Keys to Growing a Property Management Business

Bay Property Management Group founder Patrick Freeze to discuss how he took his business from a mere idea to nearly 6,000 doors.

How to Design Ancillary Revenue Streams For Property Management Business

Ancillary services are rapidly increasing in popularity in the PM industry. How do you succeed in this space?

Resident Retention Ideas and Tips for Single-Family Rental Properties

Resident retention helps keep clients satisfied, which means more business for you.

TWLX 2022 Recordings

Check out all TWLX sessions in full!

Property Management Automation: Benefits of Automating Workflows and Processes

Learn the top benefits of automating workflows and processes with property management automation.

Security Deposit Alternatives Deep Dive: How PMs are winning big by doing away with the security deposit

Learn more about the rising trend of security deposit alternatives and the top security deposit alternative products. Plus, how much does it cost and what are the advantages and disadvantages to residents, investors, and property managers?

"Problem Tenants” and How to Deal With Them!

Tenant Screening Tips for Property Managers: Streamline Your Process

Discover essential tenant screening tips for property managers to streamline the rental process, reduce risks, and find the best tenants.

‎300 to 3,000: Creating a Killer Culture with Thad Tarkington

Second Nature CEO Thad Tarkington appears on one of property management's premier podcasts

5 Property Management Mistakes that Make for Bad Property Management

Michael Catalano is a lifer in the industry and has unique insights as a founding partner of PURE Property Management. We asked him for the five most common mistakes made by property managers are and he delivered.

Ensure A Smooth Rollout of RBP - With Kyle Hendricks

Rollout is a high stress time for any new program, but it doesn't have to be.

Marketing Ideas for Property Management Companies

How to market a single-family-rental (SFR) property management company

Resident Benefits Package: How to Increase Revenue and Reduce Costs

A Resident Benefits Package contains a suite of services designed to create a first-class living experience for residents, revenue for property management companies, and higher ROI for investors – pioneered by Second Nature.

Why You Should Host Quarterly Zoom Calls with Your Investors

Innovative property managers are using quarterly video calls with their clients to keep them informed and connected to the business, allowing greater relationship building and lifetime value creation

Triple Win                           Leadership Council

SFR Property Management and The Experience Economy

What is an experience economy and why is it relevant to single family rental property management?

10 Hiring Tips For Recruiters in Property Management Companies

Evernest CEO Matthew Whitaker has developed and refined his hiring process over years of experience as a property management CEO. He's here to share some of the insights and secrets that helped Evernest reach 6,000 doors.

Should your RBP Rollout be Mandatory or Optional?

When rolling out a Resident Benefits Package, one of the common dilemmas you'll face is whether to allow enrollment to be optional. Second Nature Head of Sales and former property manager Bob Hansen weighs in on what's to gain and what's to lose.

Three Proven Goal-Setting Methods for Property Managers

Goal-setting is critical to planning for a changing industry.

The Triple Win Podcast Closes Season One

We're thrilled to announce the completion of season one and can't wait to show you what season two has to offer.

Weird and Strange Things Found in Rental Properties After Move Out

Property managers shared the weirdest things found in rental properties after move-out. These are our favorites.

Don’t Fear Pushback When Implementing An RBP

Pushback from residents and investors is a common fear when rolling out a resident benefits package, but there is no need to fear.

What is A Triple Win and How Do I Achieve One?

The Triple Win = long-term growth and success

#SecondNatureVIP Returns to NARPM® National in 2022

Second Nature VIP is the ultimate experience for property managers attending NARPM® National Sales Conference and Trade Show

What is a Long-Term Lease? How to Win with Long-Term Property Management

In times of uncertainty, the long-term lease has created stability for PMs, investors, and residents. That’s a Triple Win. 

A CEO's Thoughts on The Evolution of The Property Management Industry

Keeping one eye down the road is critical in a changing industry.

What Is The Pod System - Featuring Auben Realty CEO Phil Vera

Auben Realty's innovative Pod System is a perfect example of creating a Triple Win.

[Book Corner] Giftology by John Ruhlin

John Ruhlin's book on the strategy of gifting is a must-read.

[Video Corner] Common Mistakes When Pricing Resident Benefits Packages

Everyone is talking about Resident Benefits Packages, but how should you price one? In this video, we're breaking down property management pricing strategies.

[Video Corner] Why You Should Focus On Experience

Learn why resident experience is the most important metric in SFR property management. Andrew Smallwood breaks down the value of focusing on resident experience and how it can transform your business.

[Video Corner] What is The Triple Win in Property Management?

What is the triple win in property management strategy, how does it work, and how do I achieve it?

How Property Managers Can Sustainably Drive Ancillary Income

What is ancillary income and how do I procure it long-term?