Get expert advice on how to value a property management company, including how to buy a PMC, sell a PMC, or increase your PMC’s value
Learn how to create a property management business plan that drives results, clarifies your target market, differentiates your PMC, and leads to growth.
Learn about AI property management from an expert using the best tools available. What AI can and can’t do, and how to use AI to transform property management.
Learn how leading property management companies are innovating resident experience management.
Get answers to commonly-asked questions about resident retention. Find out why property managers need to pay attention to resident retention, how it can impact profitability. Plus learn what works and what doesn’t work when it comes to improving resident retention.
Get answers to commonly-asked questions about resident experience. Find out why property managers should focus on improving the resident experience, what works and what doesn’t work.
Find out why property managers need insurance, the types of insurance that a property manager needs and what you need to consider when purchasing insurance.
How can PMs thrive in an industry where the core competencies are being commoditized by emerging technologies?
Learn strategies to boost your property management profitability. We sought insights on increasing PMC profits from Daniel Craig, CEO of ProfitCoach.
Increase profitability with these top 11 KPIs for property managers. We have two industry experts weigh in and give their advice for driving greater value.
Learn how to structure property management fees, what to include, how to create value for tenants and foster a positive tenant experience.
How to reach new levels of growth and profit with your property management strategies – while avoiding burnout for yourself and your employees.
Property management maintenance is one of the most important parts of property management and can make or break the resident experience.
Bay Property Management Group founder Patrick Freeze to discuss how he took his business from a mere idea to nearly 6,000 doors.
Ancillary services are rapidly increasing in popularity in the PM industry. How do you succeed in this space?
Resident retention helps keep clients satisfied, which means more business for you.
Get the latest on property management automation tools.
Learn more about the rising trend of security deposit alternatives and the top security deposit alternative products. Plus, how much does it cost and what are the advantages and disadvantages to residents, investors, and property managers?
Screening renters is an essential part of a property manager’s job. But we’re not going to lie — it can also be a total drag.
Second Nature CEO Thad Tarkington appears on one of property management's premier podcasts
Michael Catalano is a lifer in the industry and has unique insights as a founding partner of PURE Property Management. We asked him for the five most common mistakes made by property managers are and he delivered.
Rollout is a high stress time for any new program, but it doesn't have to be.
How to market a single-family-rental (SFR) property management company
A Resident Benefits Package contains a suite of services designed to create a first class living experience for residents, pioneered by Second Nature.
Innovative property managers are using quarterly video calls with their clients to keep them informed and connected to the business, allowing greater relationship building and lifetime value creation
What is an experience economy and why is it relevant to single family rental property management?
Evernest CEO Matthew Whitaker has developed and refined his hiring process over years of experience as a property management CEO. He's here to share some of the insights and secrets that helped Evernest reach 6,000 doors.
When rolling out a Resident Benefits Package, one of the common dilemmas you'll face is whether to allow enrollment to be optional. Second Nature Head of Sales and former property manager Bob Hansen weighs in on what's to gain and what's to lose.
Goal-setting is critical to planning for a changing industry.
We're thrilled to announce the completion of season one and can't wait to show you what season two has to offer.
Property managers have found some weird things left behind by residents. These are our favorites.
Pushback from residents and investors is a common fear when rolling out a resident benefits package, but there is no need to fear.
Second Nature VIP is the ultimate experience for property managers attending NARPM® National Sales Conference and Trade Show
In times of uncertainty, the long-term lease has created stability for PMs, investors, and residents. That’s a Triple Win.
Keeping one eye down the road is critical in a changing industry.
Auben Realty's innovative Pod System is a perfect example of creating a Triple Win.
Everyone is talking about Resident Benefits Packages, but how should you price one? In this video, we're breaking down property management pricing strategies.
Learn why resident experience is the most important metric in SFR property management. Andrew Smallwood breaks down the value of focusing on resident experience and how it can transform your business.
What is the triple win in property management strategy, how does it work, and how do I achieve it?