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Take your resident experience out of the Dark Ages

1000+ PRofessional property managers have built a resident experience that sets them apart.

Find out how >

Over 15,000 Five Star Resident Reviews

Trusted By The Best

The Only 5-Peat NARPM® Affiliate of the Year!

How It Works

Real Value

Residents get the #1-rated rental experience, at the best price.

Industry Leading Software

Purpose-built by our award-winning team who have personally managed over 40,000 SFHs. Your residents and team get results with a seamless experience.

Stand Out From the Crowd

RBP was designed by our industry experts to deliver results accidental landlords can't through a higher, professional level of service.

“We are helping residents build their credit, on-time payments are now happening, and residents are staying longer.”
Jennifer Stoops
PURE PM
“If I went and polled my tenants everything in there would be somebody’s favorite. I think it’s the collection of all of them that makes it really powerful.”
Brian Birdy
Birdy Properties
“We've never rolled out something that our residents and investors loved more.”
Todd Ortscheid
Revolution Property Management
“RBP feels like adding to my team, without adding to my payroll.”
Lindsay Baker
Evolution Real Estate
“Working with Second Nature was the easy button.”
Shawn Johnson
HomeVault Property Management
Check out our podcast hosted by Andrew Smallwood featuring global thought leaders, industry experts, and live event recordings you won’t find anywhere else. You’ll hear the best practices of tomorrow, today—on topics like resident experience, developing systems, and more to elevate your property management company’s game. You don’t want to miss an episode. 
Listen Now

No portals. Your platform.

And more...

Featured Events & Articles

Become the property manager that people love. Check out our upcoming events, podcasts, and more.

RBP Workshop by Second Nature

Join us for our Resident Benefit Package Workshop and hear from Property Managers direct experience rolling out their RBPs

WHEN
April 20, 2023
2:00 - 3:00 PM Eastern
WHERE
Join us Online!
MORE INFO >

How to Reduce HVAC Maintenance Costs [Data Study]

Learn how much property managers reduced HVAC maintenance costs with Second Nature’s filter delivery service as part of a Resident Benefits Package.

What is an Investor Benefits Package (IBP) & How Does it Drive Revenue?

Learn about the investor benefits package, a property management innovation driving value and quality for property investors, PMCs, and residents.

How to create self-service resident onboarding workflows

Explore the best tips and tools for automating and building self-service tenant onboarding workflows with property management leader Wolfgang Croskey.

SEE MORE ARTICLES & EVENTS >

What's in a Resident Benefits Package

Renters Insurance Program
Investors get their assets covered. Residents get coverage. You get the first fully-managed-for-you solution that makes it a triple win!
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Resident Rewards Program
Turn rent day into rewards day. Rewards for on-time payment, gift cards, and negotiated deals from hundreds of brands through a top-rated app.
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Credit Building Program
Improve renters credit through rent data reporting to the major credit bureaus. A recent study showed an average increase of 42 points after 4 months of reporting rental payments.
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$1M Identity Protection
1 in 4 Americans are victims of identity fraud. All adult leaseholders get $1M coverage backed by AIG, monitoring through IBM's Watson, and a dedicated, US-based Identity Restoration Specialist.
LEARN MORE >
Filter Delivery Service
Reduce wear and tear on HVAC systems with our automatic filter delivery by Second Nature. Save up to $250/year and lessen the hassle of repairs.
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Move-In Concierge
We take the frustration out of setting up utilities for residents. One call sets up utility, cable, and internet services.
LEARN MORE >
Resident Experience Platform
We turned a list of to-dos into a done-for-you experience. Because residents and PMs have better things to do than learn how to manage multiple portals.
LEARN MORE >
We're on a mission to support and elevate the professional Property Management industry.

There’s a reason we’re the first-ever NARPM® National Affiliate Of The Year for five consecutive years. Because at Second Nature, we get what property managers, owners and renters need. By aligning services and value between all three, we create innovative programs no one else can imagine—let alone offer. The results? Delighted renters, satisfied owners, and empowered property managers. It’s win-win-win!

We'd Love To Work Together

Our team of experts will craft a custom package just for you.

What Residents Are Saying About RBP

“Get credit bumps when you pay rent on time!!! AMAZING!!!”

“They were quick to process the one and only claim I have had to make.”

“I had no idea this type of service was available.”