Read the 2022 State of Resident Experience Report
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Take your resident experience out of the Dark Ages

1000+ PRofessional property managers have built a resident experience that sets them apart.

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Over 15,000 Five Star Resident Reviews

Trusted By The Best

The Only 5-Peat NARPM® Affiliate of the Year!

How It Works

Real Value

Residents get the #1-rated rental experience, at the best price.

Industry Leading Software

Purpose-built by our award-winning team who have personally managed over 40,000 SFHs. Your residents and team get results with a seamless experience.

Stand Out From the Crowd

RBP was designed by our industry experts to deliver results accidental landlords can't through a higher, professional level of service.

“We are helping residents build their credit, on-time payments are now happening, and residents are staying longer.”
Jennifer Stoops
PURE PM
“If I went and polled my tenants everything in there would be somebody’s favorite. I think it’s the collection of all of them that makes it really powerful.”
Brian Birdy
Birdy Properties
“We've never rolled out something that our residents and investors loved more.”
Todd Ortscheid
Revolution Property Management
“RBP feels like adding to my team, without adding to my payroll.”
Lindsay Baker
Evolution Real Estate
“Working with Second Nature was the easy button.”
Shawn Johnson
HomeVault Property Management
Check out our podcast hosted by Andrew Smallwood featuring global thought leaders, industry experts, and live event recordings you won’t find anywhere else. You’ll hear the best practices of tomorrow, today—on topics like resident experience, developing systems, and more to elevate your property management company’s game. You don’t want to miss an episode. 
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No portals. Your platform.

And more...

Featured Events & Articles

Become the property manager that people love. Check out our upcoming events, podcasts, and more.

RBP Workshop: Everything you need to get started with your Resident Benefits Package

Discover RBP by Second Nature through the experience of the PMs who have rolled out their RBPs and had the same curiosities you have!

WHEN
Thursday, March 23 from 2:00 - 3:00 PM Eastern
WHERE
Join us Online!
MORE INFO >

How to Value a Property Management Company

Get expert advice on how to value a property management company, including how to buy a PMC, sell a PMC, or increase your PMC’s value

How to Create a Property Management Business Plan [Free Template]

Learn how to create a property management business plan that drives results, clarifies your target market, differentiates your PMC, and leads to growth.

A.I. Property Management: How Artificial Intelligence Can Transform Your PM Business

Learn about AI property management from an expert using the best tools available. What AI can and can’t do, and how to use AI to transform property management.

SEE MORE ARTICLES & EVENTS >

What's in a Resident Benefits Package

Renters Insurance
Investors get their assets covered. Residents get coverage. You get the first fully-managed-for-you solution that makes it a triple win!
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Resident Rewards Program
Turn rent day into rewards day. Rewards for on-time payment, gift cards, and negotiated deals from hundreds of brands through a top-rated app.
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Credit Building Program
Improve renters credit through rent data reporting to the major credit bureaus. A recent study showed an average increase of 42 points after 4 months of reporting rental payments.
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$1M Identity Protection
1 in 4 Americans are victims of identity fraud. All adult leaseholders get $1M coverage backed by AIG, monitoring through IBM's Watson, and a dedicated, US-based Identity Restoration Specialist.
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Filter Delivery Service
Reduce wear and tear on HVAC systems with our automatic filter delivery by Second Nature. Save up to $250/year and lessen the hassle of repairs.
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Move-In Concierge
We take the frustration out of setting up utilities for residents. One call sets up utility, cable, and internet services.
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Resident Experience Platform
We turned a list of to-dos into a done-for-you experience. Because residents and PMs have better things to do than learn how to manage multiple portals.
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We're on a mission to support and elevate the professional Property Management industry.

There’s a reason we’re the first-ever NARPM® National Affiliate Of The Year for five consecutive years. Because at Second Nature, we get what property managers, owners and renters need. By aligning services and value between all three, we create innovative programs no one else can imagine—let alone offer. The results? Delighted renters, satisfied owners, and empowered property managers. It’s win-win-win!

We'd Love To Work Together

Our team of experts will craft a custom package just for you.

What Residents Are Saying About RBP

“Get credit bumps when you pay rent on time!!! AMAZING!!!”

“They were quick to process the one and only claim I have had to make.”

“I had no idea this type of service was available.”

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